Privacy Policy
FORM TITLE: PRIVACY POLICY
Effective date: November 2025
GBW Homecare Solutions ("we," "our," or "us") is committed to protecting the privacy and security of the personal and health-related information of our clients, their families, and our employees. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.gbwhomecare.net, or use our services.
1. Information We Collect
We collect information that helps us provide high-quality non-medical homecare services. This may include:
Personal Identifiers: Name, mailing address, email address, and phone number.
Client Care Information: Information related to non-medical care needs, such as schedules, service preferences, and emergency contact details.
Payment Information: Billing address and payment details for services rendered.
Website Usage Data: IP addresses, browser types, and cookies to improve your experience on our site.
2. How We Use Your Information
We use the information collected for the following purposes:
To coordinate and provide non-medical homecare and patient sitter services.
To communicate with family members or designated advocates regarding care.
To process payments and manage accounts.
To send administrative updates or marketing communications (which you may opt out of at any time).
To comply with legal and regulatory requirements.
3. Disclosure of Information
We do not sell or rent your personal information. We may share your information with:
Caregivers and Staff: Only as necessary to provide scheduled care services.
Service Providers: Third-party vendors who assist with website hosting, payment processing, or business operations.
Legal Necessity: If required by law, subpoena, or to protect the safety of our clients and staff.
4. Data Security
We implement industry-standard security measures, including encryption and secure file storage, to protect your data from unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request the correction of inaccurate data.
Request the deletion of your data, subject to legal record-keeping requirements.
6. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
GBW Homecare Solutions
Email: info@gbwsolutions.net
Phone: 757-809-2287
Website: www.gbwhomecare.net